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Why WordPress Maintenance is important for your website’s security

WordPress is a popular content management system (CMS) used by millions of websites worldwide. While WordPress offers many benefits, including ease of use and customization, it also requires ongoing maintenance to keep it secure and functioning properly. In this blog, we’ll discuss why WordPress maintenance is important for your website’s security and what steps you can take to ensure your site stays protected.

Why WordPress Maintenance is Important for Security

  1. WordPress is a Target for Hackers

WordPress is a popular target for hackers due to its widespread use. According to Sucuri, a website security company, WordPress accounted for 90% of all hacked CMS sites in 2018. Hackers target WordPress sites to gain access to sensitive data, install malware, or use the site as a platform for spam or phishing attacks. Without proper maintenance, your website is vulnerable to these types of attacks.

  1. Outdated Plugins and Themes

WordPress plugins and themes are regularly updated to fix bugs, add new features, and patch security vulnerabilities. If you don’t update your plugins and themes, you leave your website open to potential security risks. Hackers can exploit vulnerabilities in outdated plugins and themes to gain access to your site, steal data, or install malware.

  1. WordPress Updates

WordPress itself is frequently updated with new features, performance improvements, and security patches. If you don’t update your WordPress version, you miss out on these benefits and leave your site vulnerable to security breaches. Outdated versions of WordPress are also more susceptible to attacks by hackers.

  1. Regular Backups

Regular backups of your website are crucial in case of data loss or a security breach. Without a backup, you risk losing all of your site’s data and files. With regular backups, you can quickly restore your website to a previous version if it’s hacked or accidentally deleted.

Steps to Maintain Your WordPress Site

  1. Keep Your Plugins and Themes Up-to-Date

Keep your plugins and themes up-to-date to ensure your website stays secure. You can easily update your plugins and themes from your WordPress dashboard.

  1. Update WordPress Regularly

WordPress releases regular updates to improve security and performance. Make sure you update your WordPress version as soon as possible after a new release. You can also enable automatic updates to ensure your site stays up-to-date.

  1. Install a Security Plugin

There are several WordPress security plugins available that can help protect your site from hackers. Some popular options include Sucuri, Wordfence, and iThemes Security. These plugins offer features such as malware scanning, firewall protection, and login security to keep your site secure.

  1. Regular Backups

Regular backups are crucial for website maintenance. You can use a plugin such as UpdraftPlus or Jetpack to schedule automatic backups of your website files and database. It’s also a good idea to store your backups offsite, such as on a cloud storage service like Google Drive or Dropbox.

Conclusion

In conclusion, WordPress maintenance is critical to ensure your website stays secure and functioning properly. Without proper maintenance, your website is vulnerable to security breaches, data loss, and other issues. By following the steps above, you can help protect your website from hackers and ensure it continues to operate smoothly.

 

Cookie Policy

Cookie Policy

Last updated: 25 April 2023

Please read this Cookie Policy carefully as it describes the use of cookies and similar technologies on our website www.www.webassist.me (“Website”), specifying the purposes and type of use of cookies, and the right of users to deny the use of cookies.

This Cookie Policy should be read together with our Privacy Policy available on our Website, which sets out how and why we collect, store, use and share Personal Information generally, as well as your rights in relation to your Personal Information and details of how to contact us and supervisory authorities if you have a complaint.

We use cookies and similar technologies as described in this Cookies Policy. By consenting to the Cookies Policy, you agree that we can distinguish you from other users of our Website for the purposes set out below. This helps provide you with the services you have requested, good user experience, tailored content and interest-based adverts. For example, we can recognize and remember important information, such as preferred settings, that will make it more comfortable for you to browse our website or use applications.

We may update, change or replace any part of this Cookie Policy from time to time to ensure that it remains accurate by posting updates, amendments and/or alterations (all collectively “changes”) on our Website. Please check back from to time to time for changes. If you continue to use and/or access the Website following the posting of any changes, this automatically constitutes acceptance of those changes. In the event you disagree with any changes you shall immediately terminate the use of our Website and/or services.

What are Cookies and similar technologies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website and mobile application owners in order to make their websites and apps work, or to work more efficiently, as well as to provide reporting information.

We may use cookies to analyse visits to the Website and improve the Website in accordance with the user’s needs. This information is used exclusively for statistical analysis purposes, and then data is deleted from the system.

Cookies help to provide the best Website experience for the user. The cookie does not in any way provide us access to your computer. You have ability to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually change the settings of your web browser to reject cookies. This can prevent you from fully using the website.

Cookies vary depending on the purpose and duration of storage. Over time, the used cookies can be updated and adapted to the needs of improving the quality-of-service delivery.

Consent to use cookies and changing settings.

When you visit our Website and use applications, you consent to the Cookies Policy, you agree that we can distinguish you from other users of our Website and applications for the purposes set out below and you accept the use of cookies.

You can withdraw any consent to the use of cookies or manage any other cookie preferences by accessing your browser or phone’s cookie settings. Once you have made changes, it may be necessary to refresh the page for the updated settings to take effect. Please read additional information in “Managing your cookies preferences” section below.

You can disable or restrict the use of cookies, but without cookies, it will be impossible to fully use all the functions of the Website and/or our services.

Our use of cookies.

Cookies set by us are called “first party cookies”. Cookies set by parties other than us are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through our Website, e.g., such as advertising, interactive content and analytics. The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

There are different types of cookies which are used for different purposes. We describe five different functions, but be aware that not all these types will be used on every website you visit and some cookies may fit into multiple categories:

  • Strictly necessary cookies. We need these cookies to run our website and applications. They let us save your cookie preferences and keep the site secure. They’re always on.
  • Cookies that give you a better browsing experience. These let us tailor the site to your needs, like displaying it in the same language as your web browser. We’ll sometimes refer to them as functionality cookies.
  • Cookies that help us improve our products. These let us use tools that show us how you interact with our products. They help us find and fix problems for our clients, and they’re also known as analytical or performance cookies.
  • Third party cookies: placed by someone other than us which may gather data across multiple websites or sessions. These third-party cookies collect and use this information under their own privacy policies, and we are not responsible for any of such third parties’ cookies.

We use cookies to improve our website, namely, in order to:

  • provide the functionality of the Website, receive statistics on the flow of users to the Website, e.g., number of users, time spent on the page, etc.
  • authenticate the user and customize the functionality of the Website for user’s user habits, including language, search terms, previously viewed content;
  • in case the user is our client to authenticate the client, offer the client individual services and offers.

The table below provides more information about the cookies we use and why:

Strictly necessary cookies.

Cookie name

Purpose

Duration

Necessary (Yes/No)

cookieControl

Save the form acceptation from your cookie selection

30 days

Yes

cookieControlPrefs

Save the settings from your cookie selection

30 days

Yes

 

Managing your cookies preferences.

You can manage your preferences in relation to cookies or change your browser settings to refuse the use of all or some cookies. However, if you block all cookies (including necessary cookies), you may not be able to use all or some parts of our Website.

Most web browsers will provide the option to turn off or disallow cookies. How you do this depends on the web browser you are using. Instructions for disallowing cookies can usually be found in the browser’s “Help” menu. If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular desktop browsers are set out here (these may vary depending on operating system and browser version):

For Microsoft Internet Explorer:

  1. Choose the menu “Tools” then “Internet Options”
  2. Click on the “Privacy” tab
  3. Select “Advanced”
  4. Choose the appropriate settings

For Google Chrome:

  1. Choose “Settings” and click on “Advanced”
  2. Under “Privacy and Security” click “Content Settings”
  3. Click “Cookies”

For Safari:

  1. Choose Preferences > Privacy
  2. Click on “Block all cookies”

For Mozilla firefox:

  1. Click on the menu icon then select “Options”
  2. Click on the icon “Privacy & Security”
  3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

  1. Choose the menu icon and select “Settings”
  2. Click on “Privacy & Security”
  3. Choose the appropriate settings
Additional information.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies – www.aboutcookies.org or www.allaboutcookies.org.

If you are a resident in the EEA, please visit www.youronlinechoices.eu which has further information about behavioural advertising and online privacy.

Contact us.

You may submit your questions, requests and complaints to our DPO by email to [email protected], FAO: DPO or by post to DPO, WEB DIY ASSIST LTD, 15385304, 4 Meadowbank, London, United Kingdom, NW3 3AY.

PRIVACY POLICY

Privacy Policy

Last updated: 25 April 2023

Why do we have this Privacy policy?

We are Webassist and treating individuals and their personal information with respect and this reflects our core values and the values of our brand. So, we want you to know as much as possible about what we do with your personal information. Also, you and your personal information are protected by various laws and guidance and Webassist is committed to upholding these and respecting your privacy and keeping your information safe. So, whilst this Privacy Policy is quite long, we want you to be fully informed.

We understand that your Personal Information is exceptionally important to you, especially given the nature of our Website and the products we sell. We have a duty to keep your Personal Information safe and secure. You can be assured that our data handling policies and standards are fully in line with the current data protection legislation.

We comply with all relevant data protection legislation including General Data Protection Legislation (GDPR). We will always apply the most stringent legislation procedures to protect your data.

We developed this Privacy Policy pursuant to applicable law regarding the collection and use of Personally Information (“Personal Information” as defined below) in those jurisdictions where we do business.

We may collect and process information that can make you directly identifiable from the information in question or a combination of the information including, but not limited to name, age, telephone number, addresses and online identifiers such as cookies (“Personal Information”).

This Privacy Policy outlines the types of information collected, including Personal Information through websites that Webassist owns or operates that contain a link to this Privacy Policy (collectively the “Website”), how we use that information, how we share it as well as some of the steps we take to safeguard it. This Privacy Policy is also designed to inform you about how you may access, amend, or delete Personal Information collected and how you may limit our use of your Personal Information.

In this Privacy Policy any reference to “us”, “we”, “our” or “ourselves” is a reference to Webassist and any reference to “you”, “your” and “yourself” is a reference to you as an individual who has a relationship with us or is in contact with us.

This Privacy Policy applies to everyone who interacts with us as a customer who has purchased any of our products or services, a user or visitor of our Website, anyone who has signed up to receive marketing materials from us, anyone who enters any of our promotions/competitions, anyone who applies to attend any of our events or who interacts on social media with us.

We advise you to read this Privacy Policy in its entirety. It will help you make an informed decision about sharing your Personal Information with us. On occasion, the Website is connected by “hyperlinks” to other companies’ websites; please note that we are not responsible in any way for the privacy practices of other websites and suggest that you review the privacy policies of those other companies’ websites before using them.

Your use of the Website is subject to your compliance with the terms and conditions set forth in this Privacy Policy. Please read the below carefully before accessing or using the Website. By accessing or using the Website, you agree to be bound by the terms and conditions set forth herein. if you do not wish to be bound by these terms and conditions, you may not access or use the Website.

Key information.

Webassist is the data controller of your Personal Information. Being a controller of your personal information means that we are responsible for deciding how we hold and use your personal information. Our trading entity is WEB DIY ASSIST LTD (company number 15385304) which is incorporated in the United Kingdom. Any queries you have regarding your personal information will be dealt with by WEB DIY ASSIST LTD, which can be contacted at [email protected].

This policy applies to visitors to our Website and our customers.

You have various rights in respect of our use of your Personal Information as set out in this Privacy Policy. Two of the fundamental rights you have to be aware of are:

  • you may ask us to stop using your Personal Information for marketing purposes. If you exercise this right, we will stop using your Personal Information for this purpose; and
  • you may ask us to consider any valid objections which you have to our use of your Personal Information where we process your Personal Information on the basis of our, or another person’s, legitimate interest.
Your duty to inform us of changes.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your Personal Information changes during the period of your interactions with us.

What if you do not provide personal information?

Failing to provide some of the Personal Information we require may have an adverse impact on our ability to interact with you, for example we may not be able to provide you with products or services you would like to receive. However generally you are not obliged to provide us with any of your Personal Information.

If you have queries or concerns, please contact us.

We are always looking to improve the information we provide to our customers and website users, so if you have any feedback on this Policy or you have concerns about how we process your Personal Information, please let us know by sending an email to [email protected]. We have appointed a data protection officer (DPO) to oversee our compliance with the data protection laws. If you have any questions about this Privacy Policy or how we handle your personal information, please contact our DPO on [email protected], subject FOA: DPO.

Changes to this Privacy Policy.

We keep our Privacy Policy under regular review and we may modify this Privacy Policy at any time, and such modifications shall be effective immediately upon posting on the Website. You agree to review this Privacy Policy periodically to be aware of such modifications and your continued access or use of the Website shall be deemed your conclusive acceptance of any modified terms and conditions. This Privacy Policy is effective as of the above Effective Date or Last Updated date. You should check the date of this Privacy Policy and review the Privacy Policy periodically for any changes since the last version. Your continued use of the services and Website following the posting of changes to this Privacy Policy terms will mean you accept these changes.

Data protection principles.

We are committed to being transparent about how we collect and use your personal information and in meeting our data protection obligations. Data protection laws say that the Personal Information we hold about you must be:

  • Used lawfully, fairly and in a transparent way.
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Relevant to the purposes we have told you about and limited only to those purposes.
  • Accurate and kept up to date.
  • Kept only as long as necessary for the purposes we have told you about.
  • Kept securely.

To make sure this happens we are required under data protection laws to notify you of the information contained in this Privacy Policy. It is important that you read this document before you begin interacting with us so that you understand how and why we will process your Personal Information.

What Personal Information we collect and where do we collect it?

We collect information, including Personal Information, about you when you visit our Website and use our services, including, information that we collect directly from you, information that we collect about you from third parties, and information that we collect automatically as you visit our Website and use our services.

Information we collect directly from you. We request information directly from you when you use our Website and our Services. Specifically, we request information from you when you register or subscribe to our services, including: your first and last name, contact information (e.g., email and postal/shipping address, mobile and home phone numbers), credit and debit card and billing information, and demographic information. If you purchase a service from us, then certain of the above-listed information is required, but other information (e.g., demographic) is optional. In certain countries, valid official identification information and proof of identification may be required.  From time to time, we may request that you provide us with additional demographic information, such as your birth date, salary, education, marital status, and employment. This information is not necessary for the provisioning of our service to you, but we may use it to identify other products and services that may be of interest to you and for the other purposes described in this Privacy Policy.

Information we collect about you from third parties. We also may obtain information about you from third parties, such as email app services and social networking sites. We may combine this information with other information that we have collected about you.

Information we collect automatically. We use cookies and other similar technologies to collect information about visitors to our Website and users of our services. Specifically, when you access our Website and our services, we automatically record information about you, such as your IP address, browser type, Internet service provider, the website from which you came, and the website to which you are going when you leave our Website and one or more cookies that may uniquely identify your browser or your account. We also may collect information about your usage of, and activity on, our services. We, and service providers acting on our behalf, such as Google Analytics, use this information to understand and analyse trends, to administer our services, to gather demographic information about our user base and to deliver you a more personalized experience. We combine this information with other information that we maintain about you, including your personal information, and, for our registered users, we may associate this information with your username. Please see the section below entitled “Cookies and Similar Technologies”.

We aim not to collect personal information about children.

Our supply of products or services, our Website, events, promotions, social media, content, blogs, materials and other services we provide are not intended for use by anyone under the age of 18 years and generally we do not knowingly collect personal information relating to anyone under the age of 18 years old unless for some reason you provide it to us. However, we may in some cases collect limited personal information related to children if they are connected to someone who is 18 or older whom we have a relationship with, for example a child who may attend an event or our premises when accompanied by a responsible adult who has won a competition or who is entitled to attend one of our events.

What are our bases for processing your personal information?

We will only use your personal information when the law allows us to. This means we must have one or more legal bases to use your Personal Information. Most of these will be self-explanatory. We hold this information, including personal, for the legitimate interests of our maintaining a contractual business and compliance relationship with you for the purposes outlined below.

We consider that the legal basis for using your Personal Information as set out in this Policy are as follows:

  • our use of your Personal Information is necessary to perform our obligations under any contract with you (for example, to fullfil an order which you place with us); or
  • our use of your Personal Information is necessary for complying with our legal obligations (for example, if we are asked by regulatory bodies or law enforcement agencies to share the information); or
  • our use of your Personal Information is necessary to comply with our legal obligations (for example, if regulators or law enforcement agencies ask us to share information); or
  • our use of your Personal Information is necessary for our legitimate interests or the legitimate interests of others (for example, to ensure the security of our website). Our legitimate interests are to:

                – conduct our business activities;
                – operate and ensure the security of our Website;
                – provide services to our customers and receive payment and provide customer support; and
                – for internal business and administrative purposes.

  • if we rely on our (or another person’s) legitimate interests for using your Personal Information, we will ensure that our (or the other person’s) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the Personal Information.

We may use your special categories of data, e.g., such as racial or ethnic origin, religious or philosophical beliefs, or data concerning health, where you have provided your consent, which you may withdraw at any time after giving it, as described in this Privacy Policy.

We may process your Personal Information in some cases for marketing purposes on the basis of your consent, which you may withdraw at any time after giving it, as described in this Privacy Policy.

If we rely on your consent for us to use your Personal Information in a particular way, but you later decide otherwise, you may withdraw your consent by contacting us at [email protected] and we will stop doing so.

How will we use your personal information?

There are many ways we will need to use your Personal Information in the context of your relationship with us. We have set out the main uses below and indicated the main applicable legal bases of processing, but there may be other specific uses which are linked to or covered by the uses below.

  • We will process your Personal Information to perform our relationship with you. As well as relating to the entry into or performance of a contract with you either directly or indirectly, this will also be in our legitimate interests. We may also in some limited cases rely on your consent.
  • We will process your Personal Information to handle any order you (or an individual known to you where the delivery is to be made to you) has placed with us, and to pick, pack, despatch, ship and track that order to make sure it arrives safely. As well as relating to the entry into or performance of a contract with you either directly or indirectly, this will also be in our legitimate interests. We may also in some limited cases rely on your consent.
  • We will process your Personal Information to provide any services you have asked to receive from us. As well as relating to the entry into or performance of a contract with you either directly or indirectly, this will also be in our legitimate interests. We may also in some limited cases rely on your consent.
  • We will need to process your Personal Information to send to you any direct marketing materials about our products or services that you have asked to be sent to you. As well as relating to the entry into or performance of a contract with you either directly or indirectly, this will also be in our legitimate interests. We also need you to give consent if we are going to market to you by electronic channels such as email or SMS/MMS.
  • We will process your Personal Information to build and develop a profile for you as a customer or potential customer of our products, services, Website and to aim to send or show you content, advertisements or marketing materials which are most likely to be of interest to you. As well as relating to the entry into or performance of a contract with you either directly or indirectly, this will also be in our legitimate interests. We also need you to give consent if we are going to market to you by electronic channels such as email or SMS/MMS.
  • We also need to monitor and manage our relationship with you, which may involve communications with you, decisions regarding your relationship with us and in some cases meeting with you. As well as relating to the entry into or performance of a contract with you either directly or indirectly, this will also be in our legitimate interests.
  • We may need to process your Personal Information in order to hold or conduct events, promotions or campaigns. This will be in our legitimate interests, and in some cases we may rely on your consent to do this, for example if you provide us with a photograph to use.
  • We may need to process your personal information to manage our social media or online relationship with you. This will be in our legitimate interests, and in some cases we may rely on your consent to do this, for example if you provide us with a video, photograph or content to use.
  • We may need to process your Personal Information in order to hold or conduct events, promotions, campaigns and visits to our premises and manage your involvement in them. This may relate to the entry into or performance of a contract with you either directly or indirectly, it may also be in our legitimate interests, or we may have a legal obligation to do so.
  • We may need to process your Personal Information to help train our staff, and make sure they deliver the high standards expected in relation to our brand. This will be in our legitimate interests.
  • In some cases, we may need to carry out background, identity, fraud prevention or other checks in relation to you to decide whether to enter into or to enforce a relationship we have with you. This will be in our legitimate interests, and in some cases, we may have a legal obligation to do so.
  • As a business we may have many legal obligations connected to our relationship with you or connected to visiting our premises which we need to comply with, for example, to comply with consumer protection laws or to comply with data protection laws or to comply with health and safety laws so we can ensure it is safe for you to visit our premises.
  • We will also need to keep and maintain proper records relating to your relationship with us and information about you which is relevant to that relationship. As well as relating to the entry into or performance of a contract with you either directly or indirectly, this will also be in our legitimate interests, and we may also have legal obligations to do this.
  • In some cases, we may need to process your personal information to prevent, detect or prosecute criminal activity. This will also be in our legitimate interests; we may also have legal obligations or be exercising a legal right to do this, and it will also be in the public interest.
  • You may have contacted us about a query, compliant or enquiry and we need to be able to respond to you and deal with the points you have raised. This will also be in our legitimate interests; we may also have legal obligations or be exercising a legal right to do this.
  • We may need to gather evidence for and be involved in possible legal cases. As well as relating to the entry into of a contract with you either directly or indirectly, this will also be in our legitimate interests, we may also have legal obligations or be exercising a legal right to do this and it may also be needed to establish, bring or defend legal claims.
  • To manage and keep a record of our relationship with you and any associated information It may relate to the entry into or performance of a contract with you either directly or indirectly, it will also be in our legitimate interests, and we may also have legal obligations or be exercising a legal right to do this.
  • To ensure effective general business administration and to manage our business. As well as relating to the entry into or performance of a contract with you either directly or indirectly, this will also be in our legitimate interests, and we may also have legal obligations or be exercising a legal right to do this.
  • To monitor any use, you make of our Website and information and communication systems and social media accounts to ensure network and information security, including preventing unauthorised access to our computer and electronic communications systems and preventing malicious software distribution and also to protect your personal information. As well as relating to the entry into or performance of a contract with you either directly or indirectly, this will also be in our legitimate interests, and we may also have legal obligations or be exercising a legal right to do this. In relation to social media, you may also have already made the Personal Information public.
  • To conduct data analytics and analysis studies to review and better understand trends and improve our business, use of our website and social media which relates to us, and those same things in relation to our competitors. This will also be in our legitimate interests, and we may also have legal obligations or be exercising a legal right to do this. We may sometimes anonymise and aggregate personal information for insight and research purposes, but this information will not identify you.
  • We may be carrying our market and/or product research, for example so that we can improve our offering and range of products or improve our use of our website or social media. This will be in our legitimate interests.

We always aim to use your personal information in an ethical and non-intrusive way. You are a customer or potential customer of ours and your happiness as a customer or potential customer is very important to us. We will not use your personal data to target, segment, or profile individuals based on their health (including pregnancy), negative financial status or condition, political affiliation or beliefs, racial or ethnic origin, religious or philosophical affiliation or beliefs, sex life or sexual orientation, data relating to an alleged or actual commission of a crime, for any unlawful or discriminatory purpose or in any other manner that would be inconsistent with your reasonable expectation of privacy.

Changing marketing preferences.

You have the right to opt out of receiving marketing communications from us at any time by:

  • Updating your preferences on our Website.
  • Informing us that you wish to change your marketing preferences by contacting our Customer Service team at [email protected].
  • Making use of the simple “unsubscribe” link in emails or any other electronic marketing materials we send to you.
  • by post to My Data Queries, WEB DIY ASSIST LTD, 15385304, 4 Meadowbank, London, United Kingdom, NW3 3AY

This will not stop service messages such as order updates and other non-marketing communications from us. It will also not affect advertising that may appear on our website or other websites.

Change of purpose.

We will only use your Personal Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your Personal Information for an unrelated purpose, we will notify you by updating this Privacy Policy on our Website, so please check back regularly for any updates.

Please note that we may process your Personal Information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. We will rarely need to rely on your consent to process any of your personal information.

Automated decision-making.

Automated decision-making takes place when an electronic system uses Personal Information to make a decision about that person without any human intervention which produces legal effects concerning them or similarly significantly affects them. We do not currently use this type of automated decision making in our business in relation to you.

You will not be subject to decisions that will have a significant impact on you based solely on automated decision making unless we have a lawful basis for doing so and we have notified you.

However, we do use automated processing so that we can show you personalised advertisements whilst browsing our website or those of other companies and to build a customer profile for you. Any advertisements you see may relate to your browsing activity on our website from your computer or other devices.

We may analyse your browsing and purchasing activity online and your responses to marketing communications. The results of this analysis, together with other demographic data, allow us to decide what advertisements are suitable for you and to ensure that we draw to your attention products, services, events and offers that are tailored and relevant to you. To do so, we use software and other technology for automated processing. This allows us to provide a more personalised services and experience.

We may review personal information held about you by external social media platform providers, such as the personal information available on social media platforms such as Twitter, Instagram, YouTube, Twitter and Facebook.

We aim to update you about products and services which are of interest and relevance to you as an individual. To help us do this, we process Personal Information by profiling and segmenting, identifying what our customers like and ensuring advertisements we show you are more relevant based on demographics, interests, purchase behaviour, online web browsing activity and engagement with previous communications.

Who has internal access to your personal information?

Your Personal Information may be shared internally with our staff, including with our Customer Support, order fulfilment, loyalty and retention, customer relationship management, media, insights, events, campaign, technical and legal teams where access to your Personal Information is necessary for the performance of their roles. We only provide access to your personal information to those of our staff who need to have access to your Personal Information.

Sharing Information with third parties.

We will share your Personal Information with the following third parties or categories of third parties:

  • website services providers who help us host and administer our Website.
  • email services providers.
  • analytics and search engine providers that assist us in the improvement and optimisation of our Website.
  • with the third parties listed below who perform various functions on our behalf, such as to process your order and to assist with order provisioning. These service providers also may help us perform technical functions, host our services, analyse our data, provide marketing assistance.
  • our other service providers and sub-contractors, including payment processors, suppliers of technical and support services, insurers, and cloud service providers.
  • to a third party who acquires any or all of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, if we become the subject of an insolvency proceeding, whether voluntary or involuntary, we or our liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of such information in a transaction approved by the court.
  • if legally required to do so, or at our discretion pursuant to a request from governmental, administrative, or judicial entities, parties involved in judicial legal matters with us, or any organization that exercises official authority or carries out tasks in the public interest or if we believe in good faith that such action is appropriate to: (a) conform to legal requirements or comply with legal procedures; (b) protect our rights or property or our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.
  • where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms and Conditions or this Policy.

We may share aggregate or anonymized information about you with third parties for marketing, advertising, research or similar purposes. For example, if we display advertisements on behalf of a third party, we may share aggregate, demographic information with that third party about the users to whom we displayed the advertisements. None of these anonymised, aggregated information will enable our users to be personally identified.

Except as expressly stated above, we will never transfer, sell or rent any of your Personal Information to third parties without notifying you and obtaining your consent. If you have given your consent to use your Personal Information in a certain way, but later change your mind, you should contact us and we will stop doing so.

International transfers.

Usually, we do not transfer your Personal Information to countries outside the European Union, the European Economic Area. It is sometimes necessary to share your Personal Information outside of the European Economic Area (the EEA) or it will be collected outside of the EEA. This will typically occur when service providers to our business are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws.

If we transfer your Personal Information outside of the EEA, we will ensure that the transfer will be compliant with data protection laws and all personal information will be secure. Our standard practice is to assess the laws and practices of the destination country and relevant service provider and the security measures that are to be taken as regards the Personal Information in the overseas location; alternatively, we use standard data protection clauses. This means that when a transfer such as this takes place, you can expect a similar degree of protection in respect of your Personal Information.

Personal Information retention.

We store your Personal Information for no longer than is necessary for the purposes for which Personal Information is collected and, if necessary, with consent. The length of time we retain Personal Information depends on the purposes for which we collect and use it and / or as required by applicable law and to establish, exercise or defend our legal rights.

Our EEA customer records are held securely within the EEA.

Personal Information security.

We are committed to protecting your Personal Information from loss, theft and misuse. We take all reasonable precautions to safeguard the confidentiality of your Personal Information, including through the use of appropriate organisational and technical measures. For example, all information you provide to us is stored on secure servers and any payment transactions will be encrypted using SSL technology.

In the process of providing us with your Personal Information, your Personal Information may be transmitted over the Internet. While we work hard to protect the Personal Information you provide to us, transmission of information over the Internet is not completely secure. You acknowledge and agree that we cannot guarantee the security of your Personal Information transmitted to our website and that any such transmission is at your own risk. Once we receive your Personal Information, we will use strict procedures and security features to prevent unauthorized access to it.

Links to other websites.

Our Website may contain hyperlinks to websites that we do not operate. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of such third-party websites or any association with their operators. This Policy only applies to Personal Information that we collect or receive from third party sources, and we cannot be held responsible for the Personal Information about you that is collected and stored by third parties. Third-party websites have their own terms and conditions and privacy policies, and you should read them carefully before submitting any Personal Information to those websites. We do not endorse or otherwise assume any responsibility or liability for the content of such third-party websites or third-party terms or policies.

Cookies similar technologies.

We and third parties use cookies on our Website and at our services. “Cookies” are a feature in your browser software. We use cookies that may store small amounts of data on your computer about your visit to any of the pages of this Website or our emails. Cookies assist us in tracking which of our features appeal the most to you and what content you may have viewed on past visits. When you visit this Website again, cookies can enable us to customize our content according to your preferences. We may use cookies, for example, to keep track of the number of return visits to this site; accumulate and report aggregate, statistical information on website usage; deliver specific content to you based on your interests or past viewing history; and to save your password for ease of access to our Website. You can disable certain types of cookies, but portions of the Website (such as account creation, ordering, and account management) may not work properly if you disable cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. We also allow third parties to place cookies on our Website.

For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy on our Website.

Your rights.

As an individual whose personal information we collect and process, you have a number of rights. You may:

  • Withdraw any consent you have given to us, although this will only be relevant where we are relying on your consent as a basis to use your Personal Information, but it is an absolute right. Once we have received notification that you have withdrawn your consent, we will no longer process your Personal Information for the purpose or purposes for which you originally gave your consent, unless we have another legal basis for doing so.
  • Request details about how your personal information is being used. This right is linked with the right of access mentioned below.
  • Request access and obtain details of your Personal Information that we hold (this is commonly known as a “data subject access request”). This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your Personal Information. This means that you can ask us to delete or stop processing your Personal Information, for example where we no longer have a reason to process it. You also have the right to ask us to delete or remove your Personal Information where you have exercised your right to object to processing (set out below). The right to have data erased does not apply in all circumstances.
  • Object to the processing of your Personal Information where we are relying on a legitimate interest, i.e., ours or that of a third party, and there is something about your particular situation which makes you want to object to processing on this ground.
  • Object to direct marketing where we are processing your Personal Information for direct marketing purposes, for example contacting you about products that might interest you. This is an absolute right.
  • Request the restriction of processing of your Personal Information. This enables you to ask us to stop processing your Personal Information for a period if information is inaccurate or there is a dispute about whether or not your interests override our legitimate grounds for processing information.
  • Request the transfer of your Personal Information to another party in certain circumstances.
  • Object to certain automated decision-making processes using your Personal Information.

You should note that some of these rights, for example the right to require us to transfer your Personal Information to another service provider or the right to object to automated decision making, may not always apply as they have specific requirements and exemptions which apply to them, and they may not apply to Personal Information recorded and stored by us. Also, for example we do not use automated decision making in relation to your personal information which has legal or other significant effects for you, but we do use automated processing to show you relevant advertisements. However, some of your rights have no conditions attached, so your right to withdraw consent or object to processing for direct marketing are absolute rights.

If you would like to exercise any of these rights, please contact our DPO at [email protected], FAO: DPO.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that Personal Information is not disclosed to any person or dealt with by a person who has no right to do so.

Whilst this Privacy Policy sets out a general summary of your legal rights in respect of personal information, this is a complex area of law. More information about your legal rights can be found on the Data Protection Inspectorate’s website at https://www.aki.ee/en.

Complaints.

We hope you don’t have any reason to complain and if you have a complaint about how we use your Personal Information, we always prefer that you contact us first and we will always try to resolve any issues you have. However, you always have the right to make a complaint at any time to the Data Protection Inspectorate if you are based in the United Kingdom about how we deal with your personal information or your rights in relation to your personal information. If you are based outside of the United Kingdom you may have the right to complain to your local data protection regulator.

Contact us.

If you have any queries regarding our use of your Personal Information or this Privacy Policy then please contact our DPO at [email protected], FAO: DPO, or write to DPO, WEB DIY ASSIST LTD, 15385304, 4 Meadowbank, London, United Kingdom, NW3 3AY.

Website Services Agreement

Website Services Agreement

Last updated: 17 May 2023

 

These are the terms and conditions on which we supply our Services to you. Please read these terms carefully before ordering with us. If you think that there might be a mistake in this Website Services Agreement, please inform us by contacting us at [email protected].

1. Introduction.

1.1. This Website Services Agreement (together with Privacy Policy) will apply to any contract between you and us for the sale of Services to yourself. Please read this Website Services Agreement (“Agreement”) carefully and make sure that you understand them, before ordering any Services from website www.www.webassist.me (“Website”). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies, including, without limitation, aforementioned Privacy Policy and procedures that may published from time to time on this Website by us.

1.2. Use of this Website or any part of it constitutes your acceptance of this Agreement, which take effect on the date of which you first use this Website. This Agreement does not affect your statutory rights. If you refuse to accept this Agreement, you will not be able to order any Services from the Website and must to discontinue use and leave this Website.

1.3. For the avoidance of doubt any reference to “us” “we” or “our” in these Terms refers to Webassist and any reference to “you” or “your” refers to collectively you, your employees and agents as a purchaser of the Webassist Services.

1.4. It is a condition of a user accessing and reading the Website that Webassist disclaims all warranties in respect of the same whether express or implied in relation to the material published on the Website. Your statutory rights as a consumer are not affected.

1.5. We reserve the right to amend this Agreement from time to time. Every time you wish to place an order you should check this Agreement to ensure you understand the terms and conditions of the Agreement which will apply at that time.

2. Service. 

2.1. We provide customers with services as described in this Agreement and based on the Service they choose to purchase.

2.2. Services include, if included in the package purchased or ordered separately by you: SERP Analyzer, Keyword research, Competitor research, Full SEO Audit and any other services and packages offered on the Website from time to time. Please read carefully each service description on the Website. You understand and agree that we do not guarantee any results of your website visibility up to certain levels and website speed up to a certain levels.

2.3. Unless previously agreed to in writing Service does not include customer website redesign, custom images or artwork, new content, copywriting, localisation, custom script design, hosting, ecommerce related services, social media management, shopping cart purchase/rental, SSL certificate costs, domain name registration and other services other than offered on the Website. All excluded services can be handled by us at additional cost, billed to you, if agreed upon.

2.4. You understand and agree that the Service may include advertisements and that these advertisements are necessary for us to provide the Service. You also understand and agree that the Service may include certain communications from us, such as service announcements, administrative messages, and newsletter(s), and that these communications are considered part of the Service. Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new features, methods, processes or parts to the Service, shall be subject to this Agreement.

2.5. You understand and agree that the Service is provided “AS-IS” and that we assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any customer communications or personalization settings.

2.6. You understand and agree that you are responsible for obtaining access to the Service, and that access may involve third-party fees, e.g., internet provider or airtime charges. You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service.

2.7. We may have to suspend delivery of Service to you to:
2.7.1. deal with technical problems or make technical changes;
2.7.2. update the Service due to changes in relevant laws and regulation; and/or
2.7.3. make changes to the product as notified by us to you.

3. Registration and Account.

3.1. In order to use our Service, you must register your account (“Account”) by registering your details on our Website. In consideration of your use of the Service, you represent and that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the Republic of Estonia or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself requested by us when setting up your Account and (b) maintain and promptly update your Account information and keep it true, accurate and complete and (c) and acknowledge that you will not use the Service for any illegal purpose or to commit any illegal activity, including fraud, theft, money laundering or impersonalisation and (d) that you will not access the Service through automated means or use the Service if you are located in a country embargoed by the republic of Estonia or are on list of sanctioned persons of the republic of Estonia. Failure to comply with this requirement may result in the cancellation of your Account and the loss of previously purchased Services.
3.2. If you provide any information that is untrue, inaccurate, not current or is incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or is incomplete, we have a right to suspend or terminate your Account and refuse any and all current or future use of the Service or any portion of it.
3.3. You will create a password and login to your Account upon completing the Account registration process. You agree to: (a) not share your Account login and password with anyone other than your authorized representatives, and (b) ensure that all persons permitted to use Account know and agree in writing to be bound with the terms and conditions of this Agreement. You are responsible for maintaining security of the password and Account credentials, e.g., login etc. You are fully responsible for all activities that occur under your password and your Account.
3.4. You agree to: (a) immediately notify us of any unauthorized use of your password or your Account or any other breach of security, and (b) ensure that you exit from your Account at the end of each session.
3.5. We cannot and will not be liable for any loss or damage arising from your failure to comply with Section 3 of this Agreement.

4. Fees, Limitations on Refunds and Cancellation Fees.

 

4.1. You agree to pay us any and all fee(s) as billed in accordance with this Agreement. The fee(s) must be received prior to the start of any Service. YOU FURTHER AGREE THAT, IN THE EVENT OF ANY TERMINATION OF THIS AGREEMENT BY YOU, NO REFUNDS SHALL BE GIVEN UNDER ANY CIRCUMSTANCES FOR SERVICES WHICH HAVE BEEN STARTED OR PROVIDED PARTIALLY OR IN FULL. YOU FURTHER AGREE TO PAY UPON CANCELLATION ANY OTHER AMOUNT DUE TO US FOR SERVICE PROVIDED AT YOUR REQUEST. WE ARE HEREBY AUTHORIZED TO CHARGE YOUR CREDIT OR DEBIT CARD OR OTHER PAYMENT MECHANISM FOR ANY AMOUNT OWDE FROM TIME TO TIME BY YOU TO US.
4.2. The fee for the Service will be the fee indicated on the order pages when you place your order. We will do our best to ensure that the fee of the service provided to you is correct. However, please read this Section 6 further to discover what happens if we discover an error in the fee of the Service you order.
4.3. Sometimes we need to make changes to the price of some of our products. When price change happens, we’ll update prices on our Website. If you placed order for a product before the price change, the price will be as stated on the Website at the time your order was placed. Services can be cancelled by you at any time by clicking the link on you customer profile page or submitting written notice to us.
4.4. Although it is highly unlikely, but it is possible that some of the Services we sell may be incorrectly priced. We normally check fees, before we will accept your order. If the Service’s correct fee of in your order is less than our stated fee at your order date, we will charge the lower amount. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognized by you as a mispricing, we may end the Agreement, refund you any sums you have paid and terminate Service delivered to you.
4.5. We accept payments in US Dollars, Euros, and Pound Sterling (and other currencies available to you on an order page) by credit card (e.g., Visa, Mastercard etc.). We accept payments by credit card, debit card, or wire transfer. We may change our used currencies list at any given time.
4.6. Your credit card or debit information is secure. All information included with your order is encrypted for privacy while in transit.
4.7. From time to time, we may offer discount vouchers for sale or free of charge. The discount vouchers allow you to purchase some of our Services at a discount. Note that all discount vouchers are non-refundable and have expiration dates.
4.8. If you reject the charge of the payable fee(s) (“chargeback”), the action shall be considered a breach of your payment obligations, and your use of the Service may be automatically suspended and/or terminated. In such case, we reserve the right to block your customer profile without any option to repurchase or re-use it. Access to your customer profile shall not be regranted until you pay any applicable fees owing in full. If you have any questions or concerns regarding a fee payment collection or attempt made by us, we encourage you first contact our customer support team at [email protected] before filing a Chargeback. We reserve our right to dispute any chargeback received, and to provide relevant credit company, financial institution or bank with any information proving that you is responsible for the applicable fee(s) and did authorize the transaction to us.

5. Your Responsibilities and Nature of Relationship.

5.1. For the purposes of providing the Service, you agree to:
5.1.1. properly convey to us the information that needs to be changed or added,
5.1.2. answer any questions from us, in regard to Service provision, promptly,
5.1.3. providing us with access to your website for the purpose of providing the Service,
5.1.4. providing us access to your webhosting account, providing active username / password combinations for access to the server via FTP, assuring that “write permission” are in place on hosting provider.
5.2. You accept sole responsibility for all your actions using our Website. You will not use our Services for any illegal purpose. You are responsible for not violating the laws of your jurisdiction, including but not limited to copyright, intellectual property, trademark, design patent and related laws.
5.3. During the duration of this Agreement, you agree that we will be the sole provider of Service for the website, and no other party will have access to or rights to change your website. Otherwise we are not responsible for any errors that created and must be repaired and will be charged to you by us separately.
5.4. We are not responsible for changes made to your website by other parties, including yourself, and/or third-party plugins that may become unusable as a result of Services performed.
5.5. Because of the nature of our business, we are providing the Service to multiple customers simultaneously. We schedule all work in advance to maintain a workflow that is conductive for our business and for all of our customers. Therefore you understand and agree that the scheduling of the tasks is totally at our discretion. The only time we lower priority of one customer’s tasks and rise priority of another customer task is in the case of emergency. Unless your website problem interrupts your business monetarily (e.g., direct damage is caused), for instance an ecommerce site that goes down or has problems with checkouts, or it is totally down or offline, it is not considered an emergency. We will provide the Service purchased, however we do it in accordance with our schedule. This is the only way we can be fair to all of our customers.
5.6. The relationship between you and us under this Agreement is one of independent contractors, and no joint venture, partnership, agency, employer – employee, or similar relationship is created in or by this Agreement. Neither party may assume or create obligations on the other party’s behalf, and neither party may take any action that creates the appearance of such authority.
5.7. We may use a sub-contractor to perform our obligations under this Agreement; provided, that our use of a sub-contractor shall not release us from any duty or liability to fulfil our obligations under this Agreement.

6. Your rights to end the Agreement.

6.1. You can always end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the Agreement, as set out below. We’re under a legal duty to supply Services that are in conformity with this Agreement and nothing in these terms will affect your legal rights.
6.2. Service is faulty or differs substantially from how it is described on our website. You may have a legal right to end the contract (or to get the Service replaced or to be given a refund). In this case, the return will be free provided you return the product to us within 30 days (unless stated otherwise on our website) from the date you receive it.
6.3. Other reasons as set out below. The contract will end immediately, we will refund you in full for any Service which you have paid for, but which have not been supplied to you. The reasons are:
6.3.1. we have informed you about an upcoming change to the Service or these Terms which you do not agree to;
6.3.2. we have informed you about an error in the price or description of the Service you have ordered, and you do not wish to proceed;
6.3.3. we have informed you that supply of the Service may be significantly delayed because of events outside our control;
6.3.4. we have suspended supply of the Service for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than four weeks; or
6.3.5. you have a legal right to end the Agreement because of our breach of the Agreement.

7. Refunds.

7.1. If you have reason to believe that you were charged in error, You may provide a written notice to our Customer Support and request to cancel your Fee. When eligible, Fee cancellation can be performed by Customer Support only up to a period of 14 days from the Fee payment date, and only if the Service associated with the Fee have not been started to commence as described in clause 4.1. (“Refund Period”). In the event that we determine that You are entitled to a refund of all or part of the payments you made, e.g., top-up of your account without paid Services used or there is a still remaining balance on your account is available, we will refund you in full or in part. Such refund shall be made using the payment method originally used by you. Eligibility to cancel a Fee will be assessed by our Customer Support team based on a number of factors, including, without limitation, violations to our Terms and improper usage of the Webassist Services.

7.2. If you reside in a jurisdiction that requires different Refund Period, you need to inform us, and we will accommodate such applicable legal requirements.

7.3. Note that a Refund amount may be different than the Fees, due to currency changes and service providers’ fees. For the sake of clarity, we will not be responsible for such differences.

7.4. At our sole discretion and as an act of goodwill, we may credit your account even if we believe that you do not have the right for a refund under the terms.

7.5. If you have any questions or concerns regarding a fee payment collection or attempt made by Webassist, we encourage you to first contact our Customer Support team before filing a Chargeback.

7.6. If you reject the charge of the payable Fees (“Chargeback”), the action shall be considered a breach of your fee payment obligations, and Your use of our Services may be automatically suspended and/or terminated. If, at any given time, we record a decline, chargeback or other rejection of a charge of any Fee, your account, along with paid Services, may be blocked, cancelled and/or disabled.

7.7. We reserve our right to dispute any Chargeback received, and to provide the relevant credit company, financial institution or bank with any information proving that you are responsible for the applicable Fees and did authorize the transaction to Webassist.

8. Our rights to end the Agreement.

8.1. We may end the Agreement due to your breach of it. We may end the Agreement for a product at any time by writing to you if:
8.1.1. within a reasonable time of us asking for it, you do not provide us with information that is necessary for us to provide the Service; or
8.1.2. within a reasonable time you do not allow us to deliver the Service to you.
8.2. If we end the contract in the situations set out in this Section 8, we will not refund any money you have paid us for the Service we have not delivered to you due to your fault.

 

9. Responsibilty. 

9.1. Foreseeable loss and damage caused by us. If we fail to comply with this Agreement, we are responsible for direct loss or damage you suffer that is a foreseeable result of our breaking this Agreement, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.

9.2. Limitation of our responsibility. We are not responsible for any use of the Website, including any ordering of Service, that results in:
9.2.1. losses that could not have been foreseen by both parties at the conclusion of the Agreement;
9.2.2. losses that were not caused by any breach on our part;
9.2.3. commercial losses and / or losses of non-consumers.
9.3. Lawful use of the Website. You agree to use the Website only for lawful purposes and in a manner that does not infringe, restrict or impede the use and enjoyment of our Website by any third party, such limitation or prohibition includes, without limitation, behaviour that is illegal or may bother or cause distress or inconvenience to any person, or transmit obscene or offensive content or disrupt the normal flow of dialogue on the Website.

9.4. In no event shall we or our supplier be liable for any damage, including, without limitation, damages for loss of data or profit, or due to business interruption, arising out of the use or inability to use the materials on our Website, even if we or our authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or liability for consequential or incidental damages, these limitations may not apply to you.

10. Privacy policy and email marketing.

10.1. Our Privacy Policy, which is available on our Website, explains how we collect, use and store your personal information, including with whom we may share it; how long we keep it; the circumstances under which we or others may contact you, including sending you advertising and marketing communications; and your rights in relation to your personal information.
10.2. We also use cookies or similar technologies to store certain types of information every time you use our Website. You can find out more about how we use cookies and other similar technologies in our Cookies Policy, which is available on our Website.
10.3. Information relating to our email marketing sent to customers can be found in our Privacy Policy available on our Website.

11. Fraud prevention and use of internet bots.

11.1. We take fraud very seriously and we do everything in our power to prevent fraud. If false or inaccurate information is provided and fraud is detected, details will be shared with the fraud prevention agencies.
11.2. We employ best practise fraud and bot prevention solutions. Examples of unauthorised bots include those internet bots that use an excessive amount of hosting resources, automatically add items to basket without our prior consent, or impact the shopping user experience for other customers.
11.3. We reserve the right to block any unauthorised bots from our websites (either ourselves and/or through third parties such as security fraud prevention services), and to immediately suspend or close any accounts which we reasonably suspect of using unauthorised bots.
11.4. You agree to indemnify and reimburse us for all losses, costs and expenses that we incur in connection with the violation of these rules regarding Fraud Prevention and Use of Internet Bots.

12. Copyright.

12.1. Any material found on the pages of the Website, including but not limited to text or images, is the property of Webassist and may not be copied, reproduced, republished, uploaded, published, broadcast or transmitted in any way other than your personal non-commercial using. You hereby agree not to adapt, modify or create any derivative works based on any material contained on this Website.


13. Disclaimer.

13.1. We provide the Website on an “as is” basis and do not warrant that the functions contained in and the material on the Website will be uninterrupted, or error or defect free, or that the Website or the server that makes it available are free of viruses or bugs. Further we do not represent the full functionality, accuracy, reliability of the materials on the Website.

13.2. In addition, we make no and disclaim all representations or warranties of any kind, express of implied, with respect to the Website or the information or content included on it.

13.3. We do not warrant or make any representations concerning the accuracy, likely results, or reliability to such materials or on any sites linked to this Website.

14. Revisions of Errors.

14.1. The materials appearing on the Website could include technical, typographical, or phonographic errors. We do not warrant that any of the materials on our Website are accurate, complete, or current. We may make changes to the materials contained on our Website at any time without notice. We do not, however, make any commitment to update the materials.


15. External websites.

15.1. As a convenience for our customers and our Website users, our Website may include links to other websites or material which are beyond our control. We are not responsible for the content of external websites linked on the Website.

16. Force majeure.

16.1. We are not responsible for failure or delay in the performance of any of our contractual obligations caused by force majeure. Force Majeure, which means any action or event outside our reasonable control, such as, but not limited to, strikes or strikes by third parties (but not those caused by our own employees), civil unrest, disorder, intrusion, terrorist attacks, war (declared or not), threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster (“Event”).
16.2. If an Event takes place that affects the performance of our obligations under tis Agreement:
16.2.1. we will contact you as soon as reasonably possible to notify you; and
16.2.2. our obligations under this Agreement will be suspended and the time for performance of our obligations will be extended for the duration of the Event. Where the Event affects our delivery of products to you, we will arrange a new delivery date with you after the Event is over.
16.2.3. You may cancel this Agreement affected by an Event. To cancel please contact our customer support at [email protected]. If you opt to cancel, you will have to return any relevant Service you have already received, and we will refund the price you have paid.

17. Miscellaneous.

17.1. These Terms are governed by the laws of the republic of Estonia. You and we can bring legal proceedings in respect of the Service in the courts of the Republic of Estonia.

17.2. This contract is between you and us. No other person shall have any rights to enforce any of its terms.

17.3. We may transfer our rights and obligations to another organization, but this will not affect your rights or our obligations under this Agreement.

17.4. You may only transfer your rights or your obligations under this Agreement to another person if we agree to this in writing.

17.5. We reserve the right to amend this Agreement from time to time without notice. The most up-to-date version of this Agreement will always be displayed on our Website so please have a look before placing an order for our Service to ensure you know about any changes which may have been made since your last visit to our Website.

17.6. Each of the clauses of this Agreement is valid separately. If any court or relevant authority decides that any of the clauses are illegal or unenforceable, the remaining clauses remain in full force and effect.

17.7. Our failure or delay in exercising any rights, powers or remedies provided for in these Terms or otherwise available in relation to this Agreement by law or in equity does not constitute a waiver of our right to exercise any such or other rights, powers or correct or require such compliance by you of your obligations under these Terms. In the event we do waive a default we will do so in writing on a case-by-case basis.

18. Who we are and how to contact us.

18.1. We are WEB DIY ASSIST LTD // Reg: 15385304 // 4 Meadowbank, London, United Kingdom, NW3 3AY (“Webassist”).

18.2. You can contact us at [email protected] or [email protected].
18.3. If we have to contact you, we will send you an email to the email address you provided to is in your order.

Sample Page

This is an example page. It’s different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this:

Hi there! I’m a bike messenger by day, aspiring actor by night, and this is my website. I live in Los Angeles, have a great dog named Jack, and I like piña coladas. (And gettin’ caught in the rain.)

…or something like this:

The XYZ Doohickey Company was founded in 1971, and has been providing quality doohickeys to the public ever since. Located in Gotham City, XYZ employs over 2,000 people and does all kinds of awesome things for the Gotham community.

As a new WordPress user, you should go to your dashboard to delete this page and create new pages for your content. Have fun!